Compare Email Tools

Head-to-head · 421 (A–B–tie)

Mailchimp vs SendGrid

Mailchimp and Twilio SendGrid overlap as email platforms but diverge on price, automation, and store data. At 5,000 contacts this example snapshot has Twilio SendGrid at $15/mo. Mailchimp scores higher on automation depth (4/10). Mailchimp is marked ecommerce-native; the other is not. On the scored dimensions below, Mailchimp leads 4, Twilio SendGrid leads 2, with 1 ties. This is a dataset tally, not an award.

  • Brevo: Free up to 100,000 contacts · 5k $9/mo · SMS · WhatsApp
  • Moosend: No free plan · 5k $48/mo

Dimension winners

  • Price at 5k contactsMailchimp: $100/moTwilio SendGrid: $15/moTwilio SendGrid
  • Price at 10k contactsMailchimp: $135/moTwilio SendGrid: $15/moTwilio SendGrid
  • Automation depth (1–10)Mailchimp: 4Twilio SendGrid: 3Mailchimp
  • SMSMailchimp: YesTwilio SendGrid: NoMailchimp
  • CRMMailchimp: NoTwilio SendGrid: NoTie
  • Ecommerce-nativeMailchimp: YesTwilio SendGrid: NoMailchimp
  • G2 scoreMailchimp: 4.3Twilio SendGrid: 4.2Mailchimp

Mailchimp wins more of the scored dimensions (4–2). Twilio SendGrid can still be the right buy when transactional email outweighs those rows.

Full field dump for Mailchimp and Twilio SendGrid from the JSON dataset.
ToolFree planPrice @ 1kPrice @ 5kPrice @ 10kModelAutomationSMSCRMEcommerceLanding pagesFormsG2Trial
MailchimpFree up to 250 contacts$45/mo$100/mo$135/mocontacts4/10YesNoYesYesYes4.3 (12,987)14-day trial
Twilio SendGridFree up to 2,000 contacts$15/mo$15/mo$15/moemail_volume3/10NoNoNoNoYes4.2 (n/a)60-day trial
Choose Mailchimp if
  • Choose Mailchimp over Twilio SendGrid when beginners is the job to be done.
  • Choose Mailchimp over Twilio SendGrid when small businesses is the job to be done.
  • Choose Mailchimp over Twilio SendGrid when brand awareness is the job to be done.
  • Choose Mailchimp over Twilio SendGrid when all in one marketing starters is the job to be done.
  • Free up to 250 contacts. 14-day trial.
Skip Mailchimp if
  • Do not pick Mailchimp vs Twilio SendGrid if you specifically need advanced automation power users.
  • Do not pick Mailchimp vs Twilio SendGrid if you specifically need cost sensitive lists over 5k.
  • Do not pick Mailchimp vs Twilio SendGrid if you specifically need deep ecommerce CRM needs.
Choose Twilio SendGrid if
  • Choose Twilio SendGrid over Mailchimp when transactional email is the job to be done.
  • Choose Twilio SendGrid over Mailchimp when API sending is the job to be done.
  • Choose Twilio SendGrid over Mailchimp when high contact / low send volume is the job to be done.
  • Choose Twilio SendGrid over Mailchimp when developers is the job to be done.
  • Choose Twilio SendGrid over Mailchimp when email_volume is the job to be done.
  • Free up to 2,000 contacts. 60-day trial.
Skip Twilio SendGrid if
  • Do not pick Twilio SendGrid vs Mailchimp if you specifically need Shopify native catalog sync.
  • Do not pick Twilio SendGrid vs Mailchimp if you specifically need visual creator newsletters.
  • Do not pick Twilio SendGrid vs Mailchimp if you specifically need native SMS in the marketing product.
  • Do not pick Twilio SendGrid vs Mailchimp if you specifically need HIPAA / BAA email.
  • Do not pick Twilio SendGrid vs Mailchimp if you specifically need all in one CRM + landing pages.
Dated pricing snapshot

Figures below are monthly USD list-size prices from data/esp-tools.json, last marked verified . They are example placeholders until you swap in live quotes. Always confirm on the vendor pricing page.

  • Mailchimp1k $45/mo · 5k $100/mo · 10k $135/moModel: contacts · row date September 11, 2026
  • Twilio SendGrid1k $15/mo · 5k $15/mo · 10k $15/moModel: email_volume · row date September 14, 2026

FAQ

Try a live option from this page

  • Brevo: Free up to 100,000 contacts · 5k $9/mo · SMS · WhatsApp
  • Moosend: No free plan · 5k $48/mo

Related comparisons

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Brevo: Free up to 100,000 contacts · 5k $9/mo · SMS · WhatsApp · Moosend: No free plan · 5k $48/mo